ARCO is the place to go if you are looking for excellent support and personal hands on service. They really work to understand your business and provide cost effective solutions that fit your needs. Their engineers and help desk go above and beyond and work well with our staff giving us the confidence that we have a cohesive team and trusted advisor. I would recommend ARCO to any business that is struggling with technology and security compliance.
Having ARCO as our IT support is one of the easier parts of my job. The staff is always quick to respond, extremely helpful and friendly. Their level of expertise allows me to never have to worry if an IT issue can or will be resolved quickly and efficiently, which is crucial in an extremely busy and fast paced law firm.
We are a publicly traded company with an international footprint. Our relationship with ARCO started in 2006 and they [meet our needs with] project management, colocation, high availability solutions, disaster recovery, monitoring, and hands-on anytime support.
As technology is ever changing, we remain pleased with the level of technical service that we receive from ARCO. Most recently, [they helped us with] several corporate-wide initiatives, and we appreciate the role they have played in designing and managing this complicated network of hardware, software, and people. They truly provide 24/7 support to ensure that the highest quality of services can be delivered. We believe the team at ARCO is a GREAT strategic partner to work with!
Our firm has used the services of Arco for over 10 years. Finally, after engaging 4 or 5 different providers we found a company that served all of our IT needs and actually did what they said they could do. We look forward to many years of continuing service from The Arco Group.
We have had a great experience working with you guys. Anything that we've needed, you have all always come through with shining colors. We are very happy with the services you provide for us and all of the work you have done. Please know that if anyone I know needs the sort of services you provide, ...Read More