Providing Managed IT Solutions that solve today's business challenges.
Unified Communications and Collaboration
Empower your employees to work efficiently from any location without sacrificing productivity.
Whenever, Wherever, Communications
The traditional workplace has evolved. Many organizations across industries now support remote, geographically dispersed employees and a distributed IT environment. To succeed, your employees must be able to communicate easily and collaborate effectively, resulting in a present, efficient, and productive workforce.
ARCO Elevate
ARCO Elevate is is a fully integrated, secure, cloud-based communications and collaboration platform.
Elevate is delivered as-a-Service, and seamlessly combines a feature-rich business phone system with video conferencing, chat, contact center functionality, file sharing, and more.
Whether your employees work on-the-go, remotely, or in an office or call center, Elevate facilitates real time communication, productivity and teaming via any device.
Top 5 benefits of using a unified communication and
collaboration platform
Lower Costs
- Save up to 50% on your monthly phone bill compared to traditional phone service.
- Consolidate voice and data onto one network.
- Reduce infrastructure and operating costs. As well as no CAPEX.
- Flat, per-user rates with no hidden fees and month-to-month contract options.
Increased Productivity
- Switch seamlessly from your desktop to your mobile device and vice versa, with integrated mobile and desktop apps.
- Communicate with integrated voice, chat, video conferencing, screen and file sharing.
- Work from anywhere, any time, on Chromebooks, iOS or Android-enabled smart devices.
Simplified Scaling and Management
- Order ARCO Elevate based on your number of users – no guesswork needed.
- Easily order and manage services through a user-friendly portal.
Increased Reliability
- Includes a 99.999% financially backed uptime SLA
- VOIP is tested frequently to help ensure a reliable connection and high voice quality.
- Redundant East/West data centers used to increase reliability and reduce latency
Provides Business Continuity
- ARCO Elevate will automatically ring to all your end points with every call
- If no one answers a call, ARCO Elevate will route the call to any number you choose.
Lose the complexity and enjoy the productivity of ARCO Elevate,
the all-in-one the all-in-one business communications solution delivered as-a-Service.
Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR)
Video Conferencing
Securely engage with your customers from wherever with 720 HD audio/video, screen sharing, and interactive presentation tools.
Team Chat
Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.
File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Easily communicate and collaborate from any device
DESKTOP APP
The ARCO Elevate desktop app enables users to place calls, chat, host or join a video conference and share files from their Mac of PC.
DESK PHONE
Preconfigured phones connect to the feature-rich ARCO Elevate system from wherever they’re plugged in.
MOBILE DEVICES
Seamlessly switch your workspace to any Apple or Android smart device with the Elevate Mobile App.
DESKTOP APP
The ARCO Elevate desktop app enables users to place calls, chat, host or join a video conference and share files from their Mac of PC.
DESK PHONE
Preconfigured phones connect to the feature-rich ARCO Elevate system from wherever they’re plugged in.
MOBILE DEVICES
Seamlessly switch your workspace to any Apple or Android smart device with the Elevate Mobile App.
Improve your
customer experience
Auto Attendant & Call routing
Make long wait times and multiple transfers a thing of the past. Set up automatic greetings and connect customers to the right person, on the right team, right away based on routing rules that you set up and control
Presence
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.