Blogs

Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data.

There are only so many hours in a workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work.

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.

Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention

For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.

The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing.

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business.

Microsoft introduces a more fun and personal way to sign in to your Windows 10 devices. With Windows Hello, you can now log in with just a look or a touch. This features also comes with enterprise-grade security without having to type in a password.
Say hello to fingerprint, iris, and facial scans
Windows Hello is an advanced biometric identity and access control feature in Windows 10. It allows you to log in to your computer without the need to enter a password.

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance.

According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators.
A variety of professional photos
From pictures of your products to team photos, high-quality images are arguably the most important thing on your website.

A common reason for running the Windows operating system (OS) on a Mac computer is to bypass compatibility issues. Virtualization is the only way to efficiently install OS-specific software on any machine, so let’s go over some of the ways this solution creates synergy between the two platforms.

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that.