Blogs

Mobile device security is paramount in today’s IT landscape. There are plenty of ways to be sure your employees are accessing data safely away from the office, but there is one solution we recommend considering: combining mobile security efforts with virtualization technology.

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider?
What is a VPN?
The best way to describe a VPN is as a secure tunnel between your device and destinations you visit on the internet.

Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing.

Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data.

There are only so many hours in a workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work.

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.

Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention

For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.

The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing.

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business.

Microsoft introduces a more fun and personal way to sign in to your Windows 10 devices. With Windows Hello, you can now log in with just a look or a touch. This features also comes with enterprise-grade security without having to type in a password.
Say hello to fingerprint, iris, and facial scans
Windows Hello is an advanced biometric identity and access control feature in Windows 10. It allows you to log in to your computer without the need to enter a password.

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance.