Providing Managed IT Solutions that solve today's business challenges.
Contact Center as-a-Service (CCaaS) solutions are becoming the preferred deployment model for businesses of all sizes and all industries. In fact: By 2022, contact center as a service will be the preferred adoption model in 50% of contact centers, up from approximately 10% in 2019
Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could be overwhelming. This guide will help you decide which VoIP system suits you best.
Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Microsoft 365 subscribers. But given the increasing sophistication and frequency of data breaches, these cloud security solutions aren’t enough to protect your files.
Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers.
Make a statement with professional photographs
Before site visitors read what’s on your website, they assess it by checking out your images.
Windows 10 helps users by giving useful suggestions as they type and by displaying ads based on their online searches. But these can feel invasive after a while. To ensure your privacy and keep Microsoft’s watchful eye off your computer activity, follow these tips.
There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide to monitor your employees, we have some guidelines for you to follow for a smooth implementation process.
Customer service representatives are prone to errors; after all, they're only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees' productivity.
Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate data integrity with its new Microsoft 365 product.
Name change
Microsoft has time and again shown that they are willing to make drastic changes to their products and services in the name of development.
To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges.
Some PC users are being blocked by Microsoft from updating their systems to the latest version of Windows 10, the May 2020 Update. The company has acknowledged the presence of some known issues preventing the update from being installed on some PCs. Here’s what you need to know.