Blogs

Growing Business in an Uncertain World

“The world of work cannot and should not look the same after this crisis.” That’s what the Secretary-General of the United Nations said recently. We all know the first chapter. When COVID-19 arrived, the business world had to pivot instantly and adopt remote working models to protect employees from risk of infection and to comply with shelter in place mandates.

How much does a VoIP system really cost?

If you’re in the market for a Voice over Internet Protocol (VoIP) phone system, you’re bound to come across solutions with similar features and add-on services. Some may offer a combination of these at a lower cost, so you might be tempted to go for the most affordable option.

Groups, Yammer, and Teams: When should you use them?

While most Microsoft 365 apps serve a particular purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are a few small differences. Read on to learn more.
Outlook Groups
With Outlook Groups, every member gets a shared inbox, calendar, project planner, notebook, and document library.

4 Things to consider before selecting an MSP

Incorporating technology into business operations can be challenging given its complexity and constantly evolving nature. Many companies simply can’t keep up — this is why many of them are turning to managed IT services providers (MSPs) to handle their tech needs.

A little desktop tidiness goes a long way

You may have the habit of putting apps and files that need your immediate attention on your desktop, but not of deleting or moving these to their proper folders when you’re through with them. What you end up with is a mess that makes it hard to find what you need and easy to lose important files forever.

Watch out for distributed spam distraction

A lot of people get a handful of spam in their email inboxes every day. While spam can be a nuisance, it only takes a few minutes to delete or block spam. But if you receive tens of thousands of spam all at the same time, a huge chunk of your time and energy will be wasted on dealing with them — and they might actually be hiding telltale signs that you're being attacked by cybercriminals.

Five Common Myths About Contact Center as a Service (CCaaS) Debunked

Over the last fifteen years, organizations – large and small – have migrated to varying degrees to the Cloud. There are still many misconceptions about Cloud, Cloud security and associated costs. However, when delivered as a service, we’ve seen rapid adoption, due to the clear cost and benefits that SaaS, or Software as a Service, provides.

Don’t believe these disaster recovery myths

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths, so you can stop believing them.

Why the new Microsoft Edge is worth using

Microsoft recently released a more stable version of its web browser, Microsoft Edge, which the company rebuilt from scratch. If you’re in the market for a new and high-performing browser, Microsoft Edge has several new features that are worth checking out.