Blogs

Many businesses still rely heavily on landlines, which remain as one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and reliable option: internet phones.

Microsoft Workplace Analytics is a powerful tool that gathers data from Office 365 applications such as Word, Excel, and Outlook, gleaning insights about your employees’ performance. This solution provides a better understanding of how every member of your team spends their time at work and helps improve both employee engagement and productivity.

As hurricanes are a common event in many areas of the United States, business owners must take steps to secure their data. In this blog, we provide steps that will help you quickly recover your data and get back to business following a hurricane.
Determine recovery hierarchy
Certain parts of your IT system are more mission-critical than others.

Microsoft Exchange is one of the most utilized email server services in the world. The service typically requires additional in-house infrastructure, but many businesses use a cost-saving workaround called hosted Exchange. Read on to learn more about it.

Losing or compromising data can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others. And because threats to data security are always present online, it's important to implement tough security measures that will keep your business data safe 24/7. Here are some tried-and-tested methods to safeguard your corporate data.

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications.
Interactive voice response (IVR) systems with conversational AI
An IVR system is designed to automatically respond to customer queries with AI agents.

Because Microsoft understands the value of business data and the costs associated with data loss and theft, the technology company offers powerful security tools for Microsoft 365 subscribers. However, for these tools to be truly effective, users must implement the following practices to further protect their data.

If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost your team’s ability to multitask and handle more complex projects. However, buying new tools and solutions will not give you the results you want unless you avoid these mistakes.

Windows has long touted its operating systems to be one of the best and most reliable in history. This is why many users were surprised and annoyed to find their new Windows 10 computers filled with unwanted software called “bloatware.” Get rid of bloatware by following these steps.

There are millions of malware in existence, with new ones being developed by the minute. This is terrible news for anyone who stores personal information online — which is basically everyone in the world today. Learn how you can avoid being a victim of a watering hole attack, one of the most common ways cybercriminals introduce malware into networks.