Blogs

Top 12 Tips for Managing Remote Teams

Companies across the US are facing the challenge of redefining what it means to work, and determining the best way to successfully manage employees who may not want to return to an office full time. Many managers had no experience or training in managing remote teams prior to the COVID pandemic.

Understanding the cost of VoIP phone systems

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines.

A guide to sharing calendars in Microsoft 365

Microsoft 365 offers a convenient way to share calendars. In this guide, we will walk you through how you can quickly and easily do so to let others — even those without a Microsoft 365 account — view your calendar.
What is Outlook?
Outlook is a personal information manager from Microsoft, available as part of the Microsoft 365 suite.

Single sign-on: What it is and why you need it

The need to generate, manage, and remember numerous passwords for different accounts often causes password fatigue. Using the same passwords for all these accounts may seem like an ideal solution for many employees, but it comes with a huge risk to company security.

Don’t make these mistakes when investing in IT

More and more businesses are investing more money in new IT solutions to drive efficiency, enhance customer service, and improve cybersecurity, among others. However, your IT investment might become a waste of money if you make these mistakes.
1. Failing to align new tech with business goals
While many advertisers sell new technologies as the ultimate solution to all your problems, the truth is that not every IT solution is a good fit for all businesses.

Practical tips to secure your email account

Email is one of the most commonly used forms of communication nowadays. It's quick, easy, and convenient, but it’s also vulnerable to attacks from hackers. Read on for some practical tips that you can use to secure your email account and keep your information safe.

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.

How to boost data protection in Microsoft 365

Using Microsoft 365 is a great way to keep your data safe, but the platform is not impervious to attacks. In this article, we will discuss the ways you can boost the protection of your data in Microsoft 365. Follow these tips to help keep your data safe from prying eyes and malicious actors.