ARCO Solution for Legal Services
Legal services firms are under intense pressure to offer innovative and agile services in the face of tough competition. Clients expect unmatched responsiveness, efficiency and cost-effectiveness. ARCO’s cloud solutions maximize cost-efficiency, and productivity for your team while ensuring the highest levels of privacy and cutting-edge security protection for your clients and business.
ARCO provides a comprehensive set of Technology and Cyber-Security Services tailored specifically for legal service organizations including:
- A custom Cyber-Security Strategy ensuring you are protected against the persistent, polymorphic threats in our cyber-world today.
- IT Infrastructure, network, and employee behavior Security Assessments
- Policy Definition inclusive of IS027k; best practice and policy recommendations
- Ongoing Compliance Audits
- Risk and issue resolutions
- Unified Threat Management Services including dedicated Certified Security Technicians monitor and defend your environments 24x7x365
- Dedicated IT Services for all infrastructure, network, devices, and ongoing support.
- Daily, proactive activity to ensure your network and computers are supporting your business
- Staffed and available, 24x7, technology support team for immediate problem resolution with our Help Desk and Security Operations Center
- Purchasing, installation, configuration, maintenance and consultative services
- Co-managed Technology Support allows organizations with existing IT Staff to augment their expertise by working with our team of almost 1,000 Certified Technicians and specialized tools.
- Continuity Services guard your critical data with innovative secure storage and multiple co-location options as well as rapid recovery to prevent costly downtime and protect your reputation.
ARCO’s cloud services delivers essential IT services that maximize cost-efficiency and productivity for your team while offering the highest levels of privacy and security to protect your clients.
Audited security controls including SOC 2 Type II
Mobile device management to protect data
Admin tools to streamline IT management and security
Reliability and support with a 99.999% uptime guarantee
Our Collaboration + Hosted PBX plan includes integrated cloud-based communication and collaboration services that are game changers for operational efficiency. They are accessible anytime, anywhere – from PCs, tablets and mobile devices. Proprietary data is secure with strong encryption and access controls. ARCO services come with a 99.999% uptime SLA and 24/7 phone support with typical hold times of less than 60 seconds.
Start With Our Compliance + Security Plan
Compliance and Security plan services include security and privacy controls to protect attorney-client confidentiality and help to support client industry regulations including legal, finance, healthcare and logistics.
Get business-grade, fully mobile email, calendar and contacts for your attorneys and staff.
Tools that help you eliminate spam and viruses before they reach your users’ inboxes. Includes advanced spam and virus protection, company-wide white and black lists, and 24/7 threat monitoring
Provide secure, easy-to-manage access to your web–based calendaring and docketing, conflict checking, document management and legal research applications. Secure your cloud apps with 2FA, the strongest industry-standard authentication protocol.
Make sure your staff can recover quickly from hard drive failures and lost or stolen laptops.
Protect against data leaks by automatically encrypting email containing privileged client information. Enforce compliance based on policies and rules that you define.
Archive your email correspondence automatically and securely with encryption. Get tamper-proof, searchable records for auditing, compliance and internal governance purposes.
Access and collaborate securely on discovery, client and project files from anywhere, on any device, with at-rest and in-transit encryption. Manage research and discovery files and folders for staff and clients with strict access controls, even in a virtual office environment.
Add These Services To Enhance Your Solution
Experience enterprise-grade phone service with conference calling and automatic call forwarding. Use the softphone mobile app to dial from a mobile device as if you were sitting at your desk.
With upgraded capacity, don’t worry about running out of room, whether you’re gathering lots of large documents for discovery or maintaining a large library of research or case files.
Instantly convert a chat into a conversation or video for richer, more productive project discussions. Share screens to collaborate quickly on proposals.
Security And Reliability That Goes Above And Beyond The Competition
- Annual SOC 2 Type II audits
- A dedicated, full-time security staff certified in information security
- Full coverage of all aspects of security, including log and event monitoring, incident response, managing intrusion protection systems (both host and network), perimeter defense, service and architecture testing, and source code reviews.
- Covers all aspects of security, including log and event monitoring, incident response, managing intrusion prevention systems (both host and network), perimeter defense, service and architecture testing, and source code reviews.
- Centralized control over users and services and granular configurability.
- Admins can quickly provision, de-provision and configure security controls, and also delegate setup and management to non-specialized staff.
- Single sign-on technology that comes with all ARCO applications safeguards sensitive financial and customer data and web-based applications.
- Purposefully built to protect data wherever it is accessed.
- Our email system includes mobile security controls and policy enforcement for the admin including remote wipe for employees with mobile devices.